Paratus Maritime Insurance Limited (herein referred to as ‘PMIL’) is committed to protecting your privacy. This fair processing notice (this 'notice') sets out details of the information that we may collect from you and how we may use that information. Please take your time to read this notice carefully and consider it when using Paratus’ website and/or client portal.
PMIL is an international insurance business, registered and regulated in Guernsey. We offer insurance policies to protect the shipping industry from fuel and freight price risk. Our policies are commercial insurance contracts available solely to businesses which can demonstrate a reliance upon transport Fuel purchases or Freight transportation in order to maintain normal commercial operations.
In order for us to provide you with a quote and then insurance, and deal with any claims or complaints that might arise, we need to collect and process data about you and your business. This makes the relevant Paratus company a "data controller". Therefore, in this notice we use "we" or "us" or "Paratus" in relation to:
The specific company acting as a data controller of your information will be listed in the documentation we provide to you. If you are unsure you can also contact us at any time by telephoning +44 (0) 1481 742559 or by e-mailing us at firstname.lastname@example.org or writing to us at Town Mills North, Rue du Pre, St Peter Port, Guernsey, GY1 6HS.
As an insurance business, PMIL must obtain information about the subject covered by its insurance policies. This may involve the use and disclosure of your data to various insurance market participants such as intermediaries and reinsurers. Primarily, your information may be provided by or shared with Gibson Shipbrokers Limited and Price Forbes & Partners Limited. This exchange is necessary so that we may properly assess the risks associated with providing insurance and administer and manage our products and services. This notice applies to any individual or legal entity whose information we must process in the course of providing insurance.
Furthermore, we may be required by law to collect certain information about you or your business, or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfilment of these obligations. We will inform you at the time your information is collected whether certain data is compulsory and the consequences of the failure to provide such data.
We collect information from you directly when you voluntarily provide it to us, for instance if you submit application forms to be considered for insurance products or contact us through our website. We also collect your information from a variety of additional sources:
Occasionally we may collect your information from a third party, in particular from authorised, regulatory, public sources such as government regulators, industry self-governing bodies and other publicly available records. This will be most common when we are complying with our legal obligations regarding money laundering and other financial crimes.
PMIL must ensure compliance with the Data Protection (Bailiwick of Guernsey) Law, 2017 (“the DP Law”). This is centred on eight Data Protection Principles, which state that data must be:
We may use your information to help our distribution partners provide you with information about those products or services which may be of interest to you where you are an existing customer or where you have provided your consent for us to do so. We may do this by post or email, through your insurance broker.
We are committed to only sharing marketing communications that you have clearly expressed an interest in receiving, and will never send such marketing communications directly to you. If you wish to opt out of marketing, you may do so telling your insurance broker when they call you or by responding to their email(s) asking to “unsubscribe”. Otherwise you can always contact us using the details set out in this notice to update your contact preferences.
Please note that, even if you opt out of receiving marketing messages, we may still send you service related communications where necessary.
We will only keep your information for the minimum periods required in order to fulfil the relevant purposes set out in this notice. We are also required to keep certain information for longer in order to comply with our legal and regulatory obligations.
The exact time period will depend on your relationship with us and the type of information we hold. For example, if you take out an insurance policy with us, we will keep your information for longer than if you obtain a quote from us but do not take out a policy.
We implement technical and organisational measures to ensure a level of security which is appropriate with the risk to the information we process. These measures are aimed at ensuring the on-going integrity and confidentiality of information. We evaluate these measures on a regular basis to ensure the security of the processing. Specifically, we use a range of organisational and technical security measures to protect your information, including:
We review our security measures periodically. We also ensure that across the Paratus Group of Companies, our employees receive appropriate data security training, and from time to time, conduct resilience testing with the aim of preserving the integrity of your/our data.
Under data protection law you have certain rights in relation to the information that we hold about you. There will not usually be a charge for dealing with these requests. You may exercise these rights at any time by contacting us using the details set out in this notice.
Please note that the rights set out below do not apply in all circumstances; in some cases we may not be able to comply with your request (for example, where there is a conflict with our own obligations to comply with other legal or regulatory requirements).
In some circumstances exercising some of these rights (such as the right to erasure or the right to restrict processing) will mean we are unable to continue providing you with insurance and may therefore result in its cancellation. You will therefore lose the right to bring any claim or receive any benefit, including in relation to any event that occurred before you exercised your right of erasure, if our ability to handle the claim has been prejudiced. Your policy terms and conditions set out what will happen in the event your policy is cancelled.
Your rights include:
If you would like further information about any of the matters in this notice or have any other questions about how we collect, store or use your information, you may contact us by telephoning +44 (0) 1481 742559 or by e-mailing us at email@example.com or writing to us at Town Mills North, Rue du Pre, St Peter Port, Guernsey, GY1 6HS.